DOCUMENT:Q263382 06-AUG-2000 [sms] TITLE :SMS: Logical Disk Has Two Instances of Each Drive After Upgrade PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0,2.0 SP1,2.0 SP2 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug kbUpgrade kbsms200preSP3 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0, 2.0 SP1, 2.0 SP2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you upgrade a Systems Management Server (SMS) site from SMS 1.2 to SMS 2.0, you may see two instances of each drive when you click Logical Disks in Resource Explorer after you run hardware inventory on the client that you upgraded. This is true for hard disks, floppy disk drives, and CD-ROM drives. CAUSE ===== The SMS 1.2 disk data is not removed by SMS 2.0 during the upgrade of the client hardware inventory data. WORKAROUND ========== Run the following query against the SMS 2.0 site database to remove the SMS 1.2 logical disk data. NOTE: Back up your SMS site database before you run this query. delete ld1 from logical_disk_data ld1 join logical_disk_data ld2 on ld1.MachineID=ld2.MachineID and substring(ld1.DeviceID0,1,1)=substring(ld2.DeviceID0,1,1) where ld1.TimeKey < ld2.TimeKey You can run this query in either ISQL_w (for Microsoft SQL Server 6.5) or SQL Query Analyzer (for SQL Server 7.0). STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. MORE INFORMATION ================ This problem can cause inaccurate reporting when you query clients for free space. The SMS 1.2 disk data is never updated and reflects the free space at the time that you upgrade to SMS 2.0. Additional query words: prodsms ====================================================================== Keywords : kbsms200 kbsms200bug kbUpgrade kbsms200preSP3 Technology : kbSMSSearch kbSMS200 kbSMS200SP1 kbSMS200SP2 Version : winnt:2.0,2.0 SP1,2.0 SP2 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.