DOCUMENT:Q263380 03-AUG-2000 [sms] TITLE :SMS: Remote Control File Transfer Doesn't List All Files PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0,2.0 SP2 OPER/SYS: KEYWORDS:kbsms200 kbsms200preSP3 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0, 2.0 SP2 ------------------------------------------------------------------------------- SUMMARY ======= When you attempt to view files using the Remote Tools File Transfer utility on a Microsoft Windows 2000 computer, you cannot view encrypted or compressed directories and files from the Administrator User Interface. MORE INFORMATION ================ To work around this issue use Remote Control or collect the files using the Software Inventory Collection utility. Additional query words: Remote tools transfer prodsms ====================================================================== Keywords : kbsms200 kbsms200preSP3 Technology : kbSMSSearch kbSMS200 kbSMS200SP2 Version : winnt:2.0,2.0 SP2 Issue type : kbinfo Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.