DOCUMENT:Q260649 15-AUG-2002 [winnt] TITLE :Error Message When You Use WebDav to Copy a Large File PRODUCT :Microsoft Windows NT PROD/VER::2000,5.0 OPER/SYS: KEYWORDS:kbenv kberrmsg kbtool kbSecurity kbWin2000PreSP3Fix kbWin2000sp3fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 2000 Server - Microsoft Windows 2000 Advanced Server - Microsoft Internet Information Services version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use WebDav to copy a file that is larger than 100 megabytes over a secure connection to a Web folder, the file copy process may not work, and you may receive the following error message: An error occurred copying some or all of the selected files. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: Q260910 How to Obtain the Latest Windows 2000 Service Pack The English version of this fix should have the following file attributes or later: Date Time Version Size File Name --------------------------------------------------------------- 2/2/2001 02:34p 5.1.2195.0 145,168 Channel.dll (56-bit) 2/2/2001 06:42p 5.1.2195.0 163,088 Instsch5.dll 2/2/2001 02:35p 5.1.2195.0 145,168 Schannel.dll NOTE: This is a server-side hotfix, so it only needs to be applied to the Microsoft Internet Information Services (IIS) server. IMPORTANT: Network problems and insufficient free disk space on the client or server can also generate the error message that is listed in the "Symptoms" section of this article. If you apply this hotfix to the IIS server and the problem is not resolved, you may need to create more free disk space or verify that network problems are not causing the problem. STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3. MORE INFORMATION ================ For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base: Q265173 The Datacenter Program and Windows 2000 Datacenter Server Product For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base: Q296861 Use QChain.exe to Install Multiple Hotfixes with One Reboot For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base: Q249149 Installing Microsoft Windows 2000 and Windows 2000 Hotfixes Additional query words: SSL DAV upload transfer ====================================================================== Keywords : kbenv kberrmsg kbtool kbSecurity kbWin2000PreSP3Fix kbWin2000sp3fix Technology : kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Serv kbwin2000ServSearch kbwin2000Search kbiisSearch kbiis500 kbWinAdvServSearch Version : :2000,5.0 Hardware : x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.