DOCUMENT:Q258597 28-JUN-2001 [iis] TITLE :Err Msg: Certificate Server is Unable to Process Request... PRODUCT :Internet Information Server PROD/VER:winnt:1.0,4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Certificate Server version 1.0 - Microsoft Internet Information Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to process a certificate request on a computer runnning Certificate Server, you may receive the following error message: Certificate server is unable to process request. Status code = 57 CAUSE ===== The error message can occur if Certificate Server was installed on February 29th, 2000 (Leap Year). RESOLUTION ========== This problem has been corrected in Windows 2000. WORKAROUND ========== Uninstall and reinstall Certificate Server. STATUS ====== Microsoft has confirmed that this is a problem in Microsoft Certificate Server 1.0. MORE INFORMATION ================ To find out if Certificate Server was installed on February 29th, 2000, check the following file: C:\WINNT\System32\CertSrv\CertEnroll\.crt Note: where is When you double-click the file, the Valid from date is February 29. Additional query words: CertSrv certificate ====================================================================== Keywords : Technology : kbiisSearch kbiis400 kbCertServSearch kbZNotKeyword3 kbCertServ100 Version : winnt:1.0,4.0 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.