DOCUMENT:Q257901 19-JUN-2002 [winnt] TITLE :How to Force the Cluster Service to Stop and Cause a Failover PRODUCT :Microsoft Windows NT PROD/VER::1.1,2000,4.0 OPER/SYS: KEYWORDS:kbtool w2000mscs kbClustering ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server, Enterprise Edition version 4.0 - Microsoft Cluster Server, version 1.1 - Microsoft Windows 2000 Advanced Server ------------------------------------------------------------------------------- SUMMARY ======= If the Cluster service, Cluster Administrator, or any of the resources managed by Cluster Administrator stops responding (hangs), you may have to stop the Cluster service to cause resources to fail over to the other cluster node and to prevent Cluster Administrator from hanging when you try to start it. Any process upon which Cluster Administrator is dependent (such as being authenticated by a primary or backup domain controller) can cause Cluster Administrator to stop responding. MORE INFORMATION ================ To force the Cluster service to stop, start Task Manager and note the PID number for ***Cluster.exe*** CLUSSVC.EXE on the Processes tab. Then, use the Kill program from the Resource Kit to "kill" the PID number for ***Cluster.exe*** CLUSSVC.EXE. The cluster then fails over to the other node. Additional query words: MSCS freeze frozen hung failover ====================================================================== Keywords : kbtool w2000mscs kbClustering Technology : kbWinNTsearch kbWinNT400search kbwin2000AdvServ kbwin2000AdvServSearch kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbwin2000Search kbAudDeveloper kbClustServSearch kbWinAdvServSearch kbClustServ110 Version : :1.1,2000,4.0 Issue type : kbhowto ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.