DOCUMENT:Q257897  08-AUG-2001  [winnt]
TITLE   :Printer Shares May Not Come Online If Quorum Log Is Too Small
PRODUCT :Microsoft Windows NT
PROD/VER::2000,4.0
OPER/SYS:
KEYWORDS:w2000mscs kbClustering

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Windows NT Server, Enterprise Edition version 4.0 
 - Microsoft Windows 2000 Advanced Server 
 - Microsoft Windows 2000 Datacenter Server 
-------------------------------------------------------------------------------

SYMPTOMS
========

After a failover of a cluster group that contains a Print Spooler resource
occurs, all of the printers on the virtual server may not be shared. For
example, if you have 200 printers defined on the cluster, after a failover, only
150 of them may appear under the virtual server. Other symptoms may include
having printers that are defined in the Printers folder but with no port
selected.

RESOLUTION
==========

This behavior can occur if the quorum log is not large enough to store the
information for all of the printers in the cluster registry. Increasing the log
size from its original value of 64 KB to 4,096 KB resolves this issue. For
additional information about how to increase the size of the quorum log, click
the article number below to view the article in the Microsoft Knowledge Base:

   Q225081 Cluster Resources Quorum Size Defaults to 64K

MORE INFORMATION
================

For additional information, click the article number below to view the article
in the Microsoft Knowledge Base:

   Q197046 How to Set up a Print Spooler on Microsoft Cluster Server

Additional query words: mscs reset quorum log

======================================================================
Keywords          : w2000mscs kbClustering 
Technology        : kbWinNTsearch kbWinNT400search kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000DataServ kbwin2000DataServSearch kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbwin2000Search kbWinAdvServSearch kbWinDataServSearch
Version           : :2000,4.0
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.