DOCUMENT:Q257700 06-AUG-2002 [sms] TITLE :SMS: Advertisements Do Not Run If DC Is Unavailable PRODUCT :Microsoft Systems Management Server PROD/VER::2.0,2.0 SP1,2.0 SP2 OPER/SYS: KEYWORDS:kbClient kbsms200 kbsms200bug kbsms120 kbsms120bug kbAdvertisement kbsms200preSP3fix kb ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0, 2.0 SP1, 2.0 SP2 ------------------------------------------------------------------------------- SYMPTOMS ======== If no domain controller is available or if the domain controller is located across a slow link from a Systems Management Server (SMS) 2.0 client that is running on a site server, an advertised program may not run as scheduled. Because this issue occurs only on site servers, this problem most often occurs on site servers in remote offices that do not have a local domain controller. CAUSE ===== When a domain controller is unavailable, the Client service does not record the process ID for Odpsys32.exe in the client's local registry. Therefore, Smsapm32.exe refuses a named-pipe connection from Odpsys32.exe because it cannot confirm that it has been started by the Client service. Any scheduled software distribution does not occur. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: Q288239 SMS: How to Obtain the Latest Systems Management Server 2.0 Service Pack WORKAROUND ========== To work around this behavior, make sure that a fast, reliable connection to a domain controller is available. STATUS ====== Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Systems Management Server 2.0 Service Pack 3. Additional query words: prodsms ====================================================================== Keywords : kbClient kbsms200 kbsms200bug kbsms120 kbsms120bug kbAdvertisement kbsms200preSP3fix kbsms200SP3fix Technology : kbSMSSearch kbSMS200 kbSMS200SP1 kbSMS200SP2 Version : :2.0,2.0 SP1,2.0 SP2 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.