DOCUMENT:Q256278 09-AUG-2000 [iis] TITLE :"Setup Could Not Modify the Registry" During Index Server Setup PRODUCT :Internet Information Server PROD/VER:winnt:2.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Index Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you reinstall Index Server, the following error message may occur: Setup could not modify the registry After Setup, the Index Server search pages do not function correctly. CAUSE ===== This error message occurs when there are newer versions of the Index Server DLLs on the computer and Setup is not allowed to overwrite them. The mismatched DLLs break both the Index Server Setup and the search pages. RESOLUTION ========== To resolve this problem, perform the following steps: 1. Run the Windows NT Option Pack Setup program. To uninstall Index Server, click to uncheck the Index Server check box. 2. In the Winnt/System32 folder, remove the Idq.dll, Infosoft.dll, and Query.dll files if they exist. 3. Run the Windows Option Pack Setup. Click the Index Server check box to install it. 4. During installation, if you are prompted to overwrite newer files, click Yes. This will install all the original index files on the computer. Note: You need to re-apply any Windows NT Service Packs that were on the computer before removing Index Server. Additional query words: ====================================================================== Keywords : Technology : kbIdxServSearch kbAudDeveloper kbIdxServ200 Version : winnt:2.0 Issue type : kbprb Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.