DOCUMENT:Q255132 18-JUL-2001 [winnt] TITLE :ACC2000: "Stop 0x1e" Creating Report with Access Report Wizard PRODUCT :Microsoft Windows NT PROD/VER:: OPER/SYS: KEYWORDS:kberrmsg kbdta w2000print ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Access 2000 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to create a Microsoft Access report by using the Microsoft Access Report Wizard, you may receive the following error message: STOP 0x0000001E (KMODE_EXCEPTION_NOT_HANDLED) CAUSE ===== This behavior can occur if you are printing to a Hewlett-Packard (HP) LaserJet 8100 with Hewlett-Packard printer drivers. RESOLUTION ========== To resolve this issue, download and install the latest driver for your printer from the Hewlett-Packard Web site. For information about how to contact Hewlett-Packard, click the appropriate article number below to view the article in the Microsoft Knowledge Base: Q65416 Hardware and Software Third-Party Vendor Contact List, A-K Q60781 Hardware and Software Third-Party Vendor Contact List, L-P Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. To work around this behavior, install a generic printer driver. Set the generic printer as the default printer when you are using the Access Report Wizard to create a report. Use the HP driver when you print the report. Additional query words: pra ====================================================================== Keywords : kberrmsg kbdta w2000print Technology : kbAccessSearch kbAccess2000 kbAccess2000Search Version : : Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.