DOCUMENT:Q250867 28-OCT-2001 [winnt] TITLE :Cannot Install SP 6/6a with High Encryption Internet Explorer PRODUCT :Microsoft Windows NT PROD/VER::4.0 SP6,4.0 SP6a OPER/SYS: KEYWORDS:kberrmsg kbsetup ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation versions 4.0 SP6, 4.0 SP6a - Microsoft Windows NT Server versions 4.0 SP6, 4.0 SP6a - Microsoft Windows NT Server, Enterprise Edition versions 4.0 SP6, 4.0 SP6a - Microsoft Windows NT Server version 4.0 SP6, Terminal Server Edition ------------------------------------------------------------------------------- SYMPTOMS ======== If you attempt to install the standard-encryption (or 56-bit) version of Windows NT 4.0 Service Pack 6 or 6a on a Windows NT 4.0-based computer that already has Microsoft Internet Explorer High Encryption Pack or Internet Explorer version 5.5 installed, you receive the following error message: You have chosen to install a version of the Service Pack with Standard Encryption onto a system with High Encryption. This is not supported. To successfully install this version of the Service Pack, you must install the High Encryption version. Press Help for more information about obtaining the High Encryption Version of this Service Pack. Service Pack Setup will now exit. CAUSE ===== This issue occurs because the Schannel.dll file that is installed by Microsoft Internet Explorer High Encryption Pack and Internet Explorer 5.5 cannot be overwritten by the service pack installation program. Internet Explorer 5.5 includes 128-bit encryption by default because of the United States government's recent decision to allow companies to export products that use strong, 128-bit encryption. Windows NT 4.0 Service Pack 6 and 6a were released before this decision was made. Therefore, localized versions of Service Pack 6 and 6a are 40-bit versions. 40-bit versions of these service packs detect higher encryption levels and do not allow themselves to be installed. RESOLUTION ========== To work around this issue and prevent the version-number scanner from comparing the Schannel.dll file versions: 1. Use any text editor (such as Notepad) to open the Update.inf file in the I386\Update folder in the service pack source files. 2. Place a semicolon (;) before the reference to the Schannel.dll, Security.dll, and Ntlmssps.dll files in the [CheckSecurity.System32.files] section of the Update.inf file. 3. Save and then close the Update.inf file. 4. Install the service pack. Additional query words: 56 bit sp6 sp6a 128bit install 128 ====================================================================== Keywords : kberrmsg kbsetup Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp6 kbWinNTS400sp6 kbWinNTS400search kbNTTermServ400sp6 kbNTTermServSearch kbWinNTW400sp6 kbWinNTSEnt400SP6a kbWinNTW400SP6a Version : :4.0 SP6,4.0 SP6a Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.