DOCUMENT:Q250371 28-MAY-2001 [winnt] TITLE :INFO: Launching Setup from Start Menu Brings Up Compliancy Check PRODUCT :Microsoft Windows NT PROD/VER:WINDOWS:; winnt:6.5 Service Pack 5 and 5a OPER/SYS: KEYWORDS:kbOSWin2000 kbSQLServ kbSQLServ650sp5 kbDSupport kbGrpDSW2KISV ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 2000 Advanced Server - Microsoft Windows 2000 Server - Microsoft Windows 2000 Professional ------------------------------------------------------------------------------- SUMMARY ======= After the initial installation of SQL Server 6.5 and Service Pack 5, restarting SQL Server 6.5 Setup from the Start menu brings up the BackOffice compliancy message, even though the latest version of the service pack is installed. MORE INFORMATION ================ The BackOffice compliancy message states that the SQL Server 6.5 Service Pack 5 is necessary to run the product on Windows 2000. This message appears when installing the product for the first time. In order to run SQL Server 6.5 on Windows 2000, SQL Server 6.5 Service Pack 5 must be applied after SQL Server 6.5 installation. If SQL Server is reinstalled, Service Pack 5 must be reapplied as well. Additional query words: ====================================================================== Keywords : kbOSWin2000 kbSQLServ kbSQLServ650sp5 kbDSupport kbGrpDSW2KISV Technology : kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000Serv kbwin2000ServSearch kbwin2000Search kbwin2000ProSearch kbwin2000Pro kbWinAdvServSearch Version : WINDOWS:; winnt:6.5 Service Pack 5 and 5a Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.