DOCUMENT:Q248043 31-JUL-2001 [iis] TITLE :Error Message: 403.6 - Forbidden: IP Address Rejected PRODUCT :Internet Information Server PROD/VER:winnt:4.0,5.0 OPER/SYS: KEYWORDS:kbOSWin2000 kbDSupport kbiis400 kbiis500 kbiis500prod2web kbhttp4036 kbProd2Web ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server 4.0 - Microsoft Internet Information Services version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When connecting to Internet Information Services using a Web browser, you may receive the following error message: HTTP 403.6 - Forbidden: IP address rejected CAUSE ===== Each client has a unique IP address. If the server defines a list of IP addresses that are not allowed to access the site and the IP address you are using is on this list, you will receive the error message. This is a feature that grants or denies specific users access to a Web site, directory, or file. RESOLUTION ========== To resolve this problem: 1. Using the Internet Service Manager (Microsoft Management Console), open the Internet Information Server (IIS) snap-in and select the Web site reporting the 403.6 error. Right-click the Web site, virtual directory, or file where the error is occurring. Click Properties to display the property sheet for that item. 2. Select the appropriate Directory Security or File Security property page. Under IP Address and Domain Name Restrictions, click Edit. 3. In the IP Address and Domain Name Restrictions dialog box, if the Denied Access option is selected, then add the IP address, network ID, or domain of the computer that requires access to the exceptions list. In the IP Address and Domain Name Restrictions dialog box, if the Granted Access option is selected, then remove the IP address, network ID, or domain of the computer that requires access to the exceptions list. IMPORTANT: - When you set security properties for a specific Web site, you automatically set the same security properties for directories and files belonging to that site, unless the security properties of the individual directories and files have been previously set. - Your Web server will prompt you for permission to reset the properties of individual directories and files when you attempt to set security properties for your Web site. If you choose to reset these properties, your previous security settings will be replaced by the new settings. The same condition applies when you set security properties for a directory containing subdirectories or files with previously set security properties. NOTES: - By default, some sites are only granted access from the IP address 127.0.0.1, which corresponds to the computer name localhost and is considered a different address/name than the NetBIOS or fully qualified domain name (FQDN) of the Web server. To access a site restricted to localhost, you must be at the console of the computer with the localhost restriction. - Computers accessing your server across proxy servers will appear to have the IP address of the proxy server. - Restricting by domain name is not recommended because it decreases the performance of your Web server by forcing the Web server to perform a reverse DNS lookup for each connection to that site. In addition to increasing the load on the Web server, reverse lookups can also result in unexpected denials. For additional information, click the article number below to view the article in the Microsoft Knowledge Base: Q227943 How Internet Information Services (IIS) Handles Reverse Lookup Failures MORE INFORMATION ================ If the product documentation was installed with IIS, one of the following links will be available when viewed on the IIS server: Internet Information Services 5.0 Documentation http://localhost/iishelp/iis/misc/default.asp?jumpurl=../htm/core/iigdasc.htm Internet Information Server 4.0 Documentation http://localhost/iishelp/iis/htm/core/igdasc.htm For additional information, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q227943 How IIS Handles Reverse Lookup Failures Q172218 Microsoft TCP/IP Host Name Resolution Order Q163391 Troubleshooting Problems Communicating on the Internet Additional query words: iis 5 ====================================================================== Keywords : kbOSWin2000 kbDSupport kbiis400 kbiis500 kbiis500prod2web kbhttp4036 kbProd2Web Technology : kbiisSearch kbiis500 kbiis400 Version : winnt:4.0,5.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.