DOCUMENT:Q247937 13-JUN-2001 [crossnet] TITLE :XCLN: Error Message Using Outlook with Terminal Server PRODUCT :Windows for Workgroups and Windows NT Networking Issues PROD/VER:WINDOWS:; winnt:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Outlook 98 - the operating system: Microsoft Windows NT 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you compose a new mail message or try to open a mail message that has an e-mail message as an attachment, you may receive the following error message: The object could not be found. CAUSE ===== This error occurs if you are trying to perform one of the following actions while running Outlook 98 on a computer running Microsoft Windows NT 4.0 Terminal Server Edition: - While you compose a new mail message, you click Item on the Insert menu, and click a mail message as the object to insert. - You click multiple e-mail messages, and then click Forward or press the CTRL+F keys. - With a new mail message open, you drag a mail item from the Inbox and drop it into the open message. NOTE: For the third action, the full error message is: Cannot create attachments. The object could not be found. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. This issue has been corrected for Microsoft Outlook 2000 running under Windows NT 4.0 Terminal Server Edition. Additional query words: ====================================================================== Keywords : Technology : kbOutlookSearch kbOSWinSearch kbOSWinNT400 kbOutlook98Search kbZNotKeyword3 kbOSWinNTSearch Version : WINDOWS:; winnt:4.0 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.