DOCUMENT:Q247712 08-MAY-2002 [winnt] TITLE :Wlbs.exe Generates Incorrect Information on Cluster Status PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0,4.0 SP6,4.0 SP6a OPER/SYS: KEYWORDS:kbnetwork kbtool kbWinNT400PreSP7Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server, Enterprise Edition versions 4.0 SP6, 4.0 SP6a - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you use the drainstop, query, suspend, or stop parameter with Windows Load Balancing Service (WLBS) at a command prompt, system messages may not accurately report the computer's status under the following conditions: - When you use the drainstop parameter, you receive a message indicating that connection draining has started. If you then use the "wlbs query" command, the host reports that draining has stopped. If you repeat the "wlbs drainstop" command, you receive a message indicating that connection draining has started. If you then run the "wlbs stop" command, you receive a message indicating that cluster operations have already stopped. - When you use the suspend parameter, you receive a message indicating that cluster control is suspended. If you then use the "wlbs stop" command, the host reports that cluster control has been suspended (although it has already been stopped). If you then run the "wlbs drainstop" command, you receive a message indicating that cluster control has been suspended and connection draining has been started. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English-language version of this fix should have the following file attributes or later: Date Time Size File name Platform ---------------------------------------------------- 10/12/1999 08:44p 36,112 Wlbs.exe x86 10/29/1999 02:06p 60,208 Wlbs.sys x86 10/12/1999 08:43p 51,472 Wlbs.exe Alpha 10/29/1999 02:05p 101,104 Wlbs.sys Alpha STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: ====================================================================== Keywords : kbnetwork kbtool kbWinNT400PreSP7Fix Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp6 kbWinNTS400search kbWinNTS400 kbWinNTSEnt400SP6a Version : winnt:4.0,4.0 SP6,4.0 SP6a Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.