DOCUMENT:Q247603 31-JUL-2001 [iis] TITLE :401.3 Unauthorized Due to ACL on Resource PRODUCT :Internet Information Server PROD/VER:winnt:5.0 OPER/SYS: KEYWORDS:kbOSWin2000 kbiis500prod2web kbhttp4013 kbProd2Web ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Services version 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you connect to an Internet Information Services 5.0 Web site (or a particular page on that site), the following error message may occur: 401.3 Unauthorized due to ACL on resource CAUSE ===== This problem occurs when permissions for the file that the user is trying to access are denied to that user. This error message differs from a standard 401 error message, in that, the user has been logged on to the server, but the resource that the user is trying to access is restricted. For example, if only Administrators and LocalSystem have access to a file on the server and a user, who is a member of the Users group, tries to access it, the user receives a 401.3 (provided they can log on to the server). RESOLUTION ========== Check the NTFS permissions on the file in question. Make sure the users or groups that need access to the file are listed in the file permissions. MORE INFORMATION ================ For more information about setting access permissions on files, see the Windows 2000 documentation. Additional query words: IIS 5 ====================================================================== Keywords : kbOSWin2000 kbiis500prod2web kbhttp4013 kbProd2Web Technology : kbiisSearch kbiis500 Version : winnt:5.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.