DOCUMENT:Q246760 10-AUG-2001 [winnt] TITLE :Connection to Internet Sporadic Using Cable Modem PRODUCT :Microsoft Windows NT PROD/VER:winnt:2.0,4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Proxy Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== If you connect to the Internet through a cable modem on a computer running both Microsoft Windows NT Server 4.0 and Microsoft Proxy Server 2.0, you may experience interruptions in your service shortly after connecting. You are able to identify remote sites by IP (Internet Protocol) address (PING), but not by host name. The DNS (Domain Name Server) has been configured properly. CAUSE ===== This behavior may occur if the signal strength on your cable modem is too low. The signal's strength may be diminished if the length of the cable from your cable modem to your cable company's connection point exceeds the recommended length for the cable transmitting the signal. RESOLUTION ========== To resolve this issue, contact your cable company and request to have signal repeaters added to the line to amplify the signal. Additional query words: fail lose ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbAudDeveloper kbProxyServSearch kbProxyServ200 Version : winnt:2.0,4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.