DOCUMENT:Q246017 08-MAY-2002 [sna] TITLE :SNA Print Session Remains Pending When Stopped and Restarted PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:4.0 SP3 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, version 4.0 SP3 ------------------------------------------------------------------------------- SYMPTOMS ======== When you stop and restart an APPC printer session, the printer session may remain in a Pending status. CAUSE ===== The SNA Server Print server does not issue a TP_ENDED when the session is stopped. Therefore, the AS/400 writer is still active. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft SNA Server version 4.0 SP3. MORE INFORMATION ================ A TP_ENDED is issued when the print session is closed, as in the following trace: APPC --------------------------------------------------------------------------- APPC TP_ENDED request APPC APPC Type:Sync VerbID:00068000 APPC APPC ---- Verb Parameter Block at address 0EF4B8E0 ---- APPC 13000000 00000000 00000000 00000000 [..............] APPC 409B2400 01000000 [@.$.....] APPC --------------------------------------------------------------------------- APPC RECEIVE_AND_WAIT response, result = DEALLOC_ABEND APPC APPC Type:Sync VerbID:000F4000 APPC APPC ---- Verb Parameter Block at address 0EF4B854 ---- APPC 0B000000 00050000 00000000 00000000 [................] APPC 409B2400 70A22400 00040001 00000010 [@.$.ps$.........] APPC 00000000 C4BD2300 00000000 00000000 [....D.#.........] APPC --------------------------------------------------------------------------- APPC TP_ENDED response, result = OK APPC APPC Type:Sync VerbID:00068000 APPC APPC ---- Verb Parameter Block at address 0EF4B8E0 ---- APPC 13000000 00000000 00000000 00000000 [...............] APPC 409B2400 01000000 [@.$..... ] APPC --------------------------------------------------------------------------- APPC TP_STARTED request APPC APPC Type:Sync VerbID:00078000 APPC APPC ---- Verb Parameter Block at address 0EF4BABC ---- APPC 14000000 00000000 00000000 43535455 [............CSTU] APPC 524C4134 00000000 409B2400 D7D9E3D7 [RLA4....@.$.PRTP] APPC E3C8D9E4 40404040 40404040 40404040 [THRU@@@@@@@@@@@@] APPC 40404040 40404040 40404040 40404040 [@@@@@@@@@@@@@@@@] APPC 40404040 40404040 40404040 40404040 [@@@@@@@@@@@@@@@@[ APPC 40404040 40404040 40404040 [@@@@@@@@@@@@ ] Additional query words: ====================================================================== Keywords : Technology : kbAudDeveloper kbSNAServSearch kbSNAServ400SP3 Version : WINDOWS:4.0 SP3 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.