DOCUMENT:Q245076 10-AUG-2001 [winnt] TITLE :'Access Denied' in Internet Service Manager Virtual Directory. PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you view the list of virtual directories in the 'FTP Service Properties for FTP' dialog box in Microsoft Internet Server Manager, 'access denied' error messages may appear in one or more directories in the 'Directories' box. CAUSE ===== This behavior can occur if the System account does not have Full Control permission on the physical directory to which the virtual directory points. RESOLUTION ========== To resolve this issue, grant Full Control permission to the System account for the physical directory to which the virtual directory points: 1. In Windows NT Explorer, right-click the physical directory. 2. Click Properties. 3. On the Security tab, click Permissions. 4. In the Directory Permissions dialog box, click Add. 5. In the Names list, click System. 6. In the Type Of Access box, click Full Control. 7. Click Add, and then click OK until you return to the desktop. Additional query words: iis ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.