DOCUMENT:Q245014 10-AUG-2001 [winnt] TITLE :Err Msg: STOP 0xC0000263 Driver Entry Point Not Found. PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to start a computer running Microsoft Windows NT Server 4.0, you may receive the following error message: STOP 0xC0000263 Driver Entry Point Not Found \SystemRoot\system32\drivers\driver name CAUSE ===== This behavior can occur if there is a version mismatch between the driver that is attempting to load and the Windows NT kernel, or if the driver is damaged. RESOLUTION ========== To resolve this issue, install a parallel installation of Windows NT Server 4.0, and then copy the driver from the parallel installation to the original Windows NT installation, or use an Emergency Repair Disk (ERD) to restore the system files of the original installation. IMPORTANT: If you use an ERD to restore the original files, replace only the system files. Do not replace any portion of the registry during the emergency repair process. For additional information about using an ERD, please see the following articles in the Microsoft Knowledge Base: Q103280 Using an Emergency Repair Disk Created by Windows NT Q129037 Windows NT 3.5x and 4.0 Emergency Repair Process Additional query words: nt 4.0 blue screen stop ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.