DOCUMENT:Q242138 10-AUG-2001 [winnt] TITLE :Cannot create or add a printer port remotely. PRODUCT :Microsoft Windows NT PROD/VER::4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to create or add a printer port remotely, you cannot do so. CAUSE ===== This issue occurs because you cannot create or add a printer port remotely by using Microsoft Windows NT 4.0. RESOLUTION ========== To work around this issue, use a third-party utility, such as Hewlett-Packard (HP) JetAdmin, or write a utility by using the AddPort Application Programming Interface (API), which can be found in the Microsoft Win32 Software Development Kit (SDK). NOTE: JetDirect is no longer supported by HP. SDI (Simple Device Installation) is now used to install network printers. For more information on this, see: http://www.hp.com/cgi-bin/cposupport /ccsearch/getdoc?doc=bpj05973 or http://www.hp.com/cposupport/network ing/support_doc/bpj06765.html HP recommends a new software admin package (TCP/IP / IPX/SPX Based). For further information see: http://www.hp.com/cgi-bin/cposupport /ccsearch/getdoc?doc=bpj06723 or http://www.hp.com/cgi-bin/cposupport/ccsearch/getdoc? doc=bpj06724 NOTE: JetDirect is no longer supported by HP. SDI (Simple Device Installation) is now used to install network printers. For more information on this, see: http://www.hp.com/cgi-bin/cposupport/ccsearch/getdoc?doc=bpj05973 or http://www.hp.com/cposupport/networking/support_doc/bpj06765.html HP recommends a new software admin package (TCP/IP / IPX/SPX based). For further information see: http://www.hp.com/cgi-bin/cposupport/ccsearch/getdoc?doc=bpj06723 or http://www.hp.com/cgi-bin/cposupport/ccsearch/getdoc?doc=bpj06724 STATUS ====== This behavior is by design. MORE INFORMATION ================ The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. Additional query words: hp jetadmin ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : :4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.