DOCUMENT:Q240980 06-AUG-2002 [sms] TITLE :Smscfg.cpl May Not Be Loaded with More Than 20 Network Adapters PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0,2.0 SP1 OPER/SYS: KEYWORDS:kbsms200bug kbsms200fix kbsms200sp2fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0, 2.0 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you double-click the SMS tool in Control Panel, you may receive the following error message: An error occurred while Windows was working with the Control Panel file SMSCFG.CPL CAUSE ===== This error message can occur if the SMS client has more than 20 network adapters (physical or virtual/dial-up adapters). One type of server that may have more than 20 network adapters is the 3Com EdgeServer. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: Q236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. This problem was first corrected in Systems Management Server version 2.0 Service Pack 2. MORE INFORMATION ================ To install the hotfix: 1. Stop the SMS_SITE_COMPONENT_MANAGER and SMS_EXECUTIVE services. 2. Copy the updated Compver.ini file to the Inboxes\Clicomp.src\Base folder. 3. Copy the hotfixed Clicore.exe file to the Inboxes\Clicomp.src\Base\ folder. 4. Copy the updated Mslmclin.dll, Ndsclin.dll, and Bindclin.dll files to the SMS\Bin\ folder. NOTE: for Alpha, only one file, Mslmclin.dll, is included with this fix--this is normal. 5. Start the SMS_SITE_COMPONENT_MANAGER and SMS_EXECUTIVE services. The default Client Configuration Installation Manager (CCIM) polling interval is 23 hours. Therefore, it may take up to 23 hours for the hotfixed files to be propagated to the clients. To speed up this process, you can stop and restart the SMS Client Service on each client. You can also create a software distribution for one of the Resource Kit tools (Setevnt.exe or Cliutils.exe), along with the appropriate parameter(s) to start a CCIM work cycle. For information about the proper syntax to use with these tools, see the Resource Kit documentation. Additional query words: prodsms edge server ras dialin dialout dialup modem pool ====================================================================== Keywords : kbsms200bug kbsms200fix kbsms200sp2fix Technology : kbSMSSearch kbSMS200 kbSMS200SP1 Version : winnt:2.0,2.0 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.