DOCUMENT:Q238141 08-MAY-2002 [sms] TITLE :SMS: Client Installation Adds Multiple Path Statements PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug kbsms120 kbsms120bug smsinst ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you perform a Systems Management Server (SMS) client installation, the ";C:\WINDOWS\SYSTEM\WBEM" path is added to the end of each path statement, regardless of whether or not the path statement already contains the path. If the Autoexec.bat file contains multiple path statements when you perform the SMS client installation, SMS adds the ";C:\WINDOWS\SYSTEM\WBEM" path to the end of each path statement. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. This fix may receive additional testing at a later time, to further ensure product quality. Therefore, if you are not severely affected by this problem, Microsoft recommends that you wait for the next Systems Management Server service pack that contains this fix. To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information about support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English-language version of this fix should have the following file attributes or later: Date Version Size File name Platform --------------------------------------------------------- 08/23/1999 67 Compver.ini Alpha 09/03/1999 1380.1017 7,200,879 Wbemsdk.exe Alpha 08/23/1999 67 Compver.ini Intel 09/03/1999 1380.1017 3,822,227 Wbemsdk.exe Intel NOTE: The hotfix for this issue is the same hotfix that is referenced in the following Microsoft Knowledge Base article (you should refer to this article when requesting this hotfix): Q238144 Client Installation Corrupts Path Statement in Autoexec.bat WORKAROUND ========== To work around this behavior, use the following steps: 1. Click Start, click Run, type "sysedit" (without the quotation marks), and then click OK. 2. Edit the Autoexec.bat file and consolidate all path statements without adding the ";C:\WINDOWS\SYSTEM\WBEM" path to the path statement. 3. Save the file, and then quit Sysedit. 4. Click Start, point to Settings, click Control Panel, and then double-click Systems Management. 5. On the Components tab, click Windows Management, and then click Repair. SMS reinstalls the Windows Management portion of the SMS client installation. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server versions 2.0. MORE INFORMATION ================ This behavior is confirmed to occur only with Microsoft Windows 95/98 clients at this time. Additional query words: prodsms wbem ====================================================================== Keywords : kbsms200 kbsms200bug kbsms120 kbsms120bug smsinst Technology : kbSMSSearch kbSMS200 Version : winnt:2.0 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.