DOCUMENT:Q237987 08-MAY-2002 [iis] TITLE :FTP GET Does Not Work Correctly on UNC Virtual Directories PRODUCT :Internet Information Server PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbWinNT400PreSP7Fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you map a virtual directory to a UNC path and allow Anonymous Access, you may be able to PUT a file to the FTP site, but the GET command fails. CAUSE ===== When handling a PUT, FTP uses the credentials configured in the virtual directory configuration dialog. The GET command uses the credentials of the logged on user. The result is that you can send and delete the file to or on the FTP server, but cannot get it back. RESOLUTION ========== A supported fix is now available from Microsoft, but it is only intended to correct the problem described in this article and should be applied only to systems experiencing this specific problem. To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS NOTE: In special cases, charges that are normally incurred for support calls may be canceled, if a Microsoft Support Professional determines that a specific update will resolve your problem. Normal support costs will apply to additional support questions and issues that do not qualify for the specific update in question. The English version of this fix should have the following file attributes or later: Version Size File name Platform -------------------------------------------- 4.02.0718 81888 Ftpsvc2.dll (x86) 4.02.0718 126736 Ftpsvc2.dll (alpha) WORKAROUND ========== On the UNC path that the virtual directory is mapped to, grant the correct permissions to the Windows NT account used for Anonymous Access. STATUS ====== Microsoft has confirmed this to be a problem in Internet Information Server. Additional query words: IIS hotfix hot fix qfe quick engineering patch NT4SP6FIX ====================================================================== Keywords : kbWinNT400PreSP7Fix Technology : kbiisSearch kbiis400 Version : winnt:4.0 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.