DOCUMENT:Q237185 06-AUG-2002 [winnt] TITLE :"Access Violation" Error Message When You Quit Phone Dialer PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0,4.5 OPER/SYS: KEYWORDS:kberrmsg kbtool kbWinNT4sp6fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Server, Enterprise Edition version 4.0 - Microsoft BackOffice Small Business Server version 4.5 - Microsoft BackOffice Server versions 4.0, 4.5 - Microsoft Windows NT Server version 4.0, Terminal Server Edition ------------------------------------------------------------------------------- SYMPTOMS ======== When you quit Phone Dialer, you may receive an "Access violation" error message, and an entry similar to the following example may be written to the Event Viewer Application log: The application, exe\dialer.dbg, generated an application error. The error occurred on @