DOCUMENT:Q236278 25-DEC-1999 [winnt] TITLE :Computer Starts with Error 162 or Has Accelerated System Clock PRODUCT :Microsoft Windows NT PROD/VER:winnt:3.1,3.5,3.51,4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4,4.0 SP5,4.0 SP6 OPER/SYS: KEYWORDS:kb3rdparty ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 3.1, 3.5, 3.51, 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4, 4.0 SP5 - Microsoft Windows NT Workstation versions 3.1, 3.5, 3.51, 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4, 4.0 SP5 - Microsoft Windows NT Server versions 4.0, 4.0 SP4, 4.0 SP5, 4.0 SP6, Terminal Server Edition - Microsoft Windows NT Server, Enterprise Edition versions 4.0, 4.0 SP4, 4.0 SP5, 4.0 SP6 ------------------------------------------------------------------------------- SYMPTOMS ======== A Compaq computer running Windows NT 3.51 or Windows NT 4.0 may experience any combination of the following symptoms: - A BIOS error 162 when starting the computer. - The system clock may be accelerated, to the point of gaining one minute of system time for every three or four seconds of real time. - The system clock is set to September 30, 2000. CAUSE ===== This behavior can occur when you use certain versions of Asset Insight by Tangram Enterprise Solutions, Inc. In particular, running certain versions of Tadsnum.exe can cause these symptoms. RESOLUTION ========== To resolve this issue, contact the software manufacturer for further technical support. The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information. The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability. MORE INFORMATION ================ The symptoms described in this article can appear in any combination, depending on a number of factors, particularly the computer's hardware configuration. Additional query words: ====================================================================== Keywords : kb3rdparty Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT351xsearch kbWinNT350xsearch kbWinNT400xsearch kbWinNTW350 kbWinNTW350xsearch kbWinNTW351xsearch kbWinNTW351 kbWinNTW400sp5 kbWinNTW400sp4 kbWinNTW400sp3 kbWinNTW400sp2 kbWinNTW400sp1 kbWinNTW310 kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp6 kbWinNTSEnt400sp5 kbWinNTSEnt400sp4 kbWinNTSEnt400 kbWinNTS400sp6 kbWinNTS400sp5 kbWinNTS400sp4 kbWinNTS400sp3 kbWinNTS400sp2 kbWinNTS400sp1 kbWinNTS400xsearch kbWinNTS400 kbWinNTS351 kbWinNTS350 kbWinNTS310 kbNTTermServ400 kbNTTermServ400sp4 kbNTTermServ400sp5 kbNTTermServ400sp6 kbNTTermServSearch kbWinNTS351xsearch kbWinNTS350xsearch kbWinNTS310xsearch kbWinNT310xSearch kbWinNTW310Search Version : winnt:3.1,3.5,3.51,4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4,4.0 SP5,4.0 SP6 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.