DOCUMENT:Q235808 06-AUG-2002 [sms] TITLE :SMS: Smsapm32.exe May Report Status Incorrectly PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0,2.0 SP1 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug kbsms120 kbsms120bug kbsms200sp2fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0, 2.0 SP1 ------------------------------------------------------------------------------- SYMPTOMS ======== Smsapm32.exe may incorrectly report the successful completion of a package even though it may not have succeeded. This behavior can occur if the package starts another instance of itself to complete execution and the second instance does not finish successfully. A Microsoft Windows 2000 upgrade using Winnt32.exe is one package that exhibits this behavior. RESOLUTION ========== To resolve this problem, obtain the latest service pack for Systems Management Server version 2.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: Q236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. This problem was first corrected in Systems Management Server version 2.0 Service Pack 2. MORE INFORMATION ================ To install the hotfix, follow these steps on the Systems Management Server (SMS) site server: 1. Stop the SMS Executive and SMS Site Component Manager services on the site server. 2. Replace the SMS\Inboxes\Clicomp.src\Smsapm32\Compver.ini file with the Compver.ini file from the hotfix. 3. Replace the SMS\Inboxes\Clicomp.src\Smsapm32\\Apasetup.exe file with the Apasetup.exe file from the hotfix. 4. Replace the SMS\Bin\\Smsapm32.exe file with the Smsapm32.exe file from the hotfix. 5. Restart the SMS Executive and SMS Site Component Manager services. NOTE: The default Client Configuration Installation Manager (CCIM) polling interval is 23 hours. Therefore, it may take up to 23 hours for the hotfix files to be propagated to the clients. To speed up this process, you can stop and restart the SMS Client service on each client. You can also create a software distribution for one of the Resource Kit tools (Setevnt.exe or Cliutils.exe) along with the appropriate parameter(s) to start a CCIM work cycle. For information about the proper syntax to use with these tools, see the Resource Kit documentation. Additional query words: prodsms ====================================================================== Keywords : kbsms200 kbsms200bug kbsms120 kbsms120bug kbsms200sp2fix Technology : kbSMSSearch kbSMS200 kbSMS200SP1 Version : winnt:2.0,2.0 SP1 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.