DOCUMENT:Q235805 10-JUL-1999 [sms] TITLE :SMS: Package Job Status Not Reported From 1.2 Child to Parent PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When a Systems Management Server 2.0 parent site receives a Systems Management Server 1.2 package status Management Information File (MIF), the despooler at the Systems Management Server 2.0 site will convert it to a package status record and create a *.sta file in the distribution manager inbox. Systems Management Server 2.0 Distribution Manager does not correctly process the status and an error occurs in the SMS_DISTRIBUTION_MANAGER log such as the following: This PkgID (100Z0006) does not exist in the parent table, SMSPackages. CAUSE ===== The format of certain status files generated at a Systems Management Server 1.2 site prevents the status from being processed successfully by Distribution Manager on a Systems Management Server 2.0 site. More specifically, Systems Management Server 1.2 replaces the fourth character of a Package ID with a "Z" to indicate the success of a Share Package on Server job. When distribution Manager on the Systems Management Server 2.0 site attempts to process this update, it fails to locate the specific Package ID because it does not exist in the site database with a Z in the fourth position of the Package ID. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. This problem has been corrected in the latest U.S. service pack for Systems Management Server version 2.0. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodsms ====================================================================== Keywords : kbsms200 kbsms200bug Technology : kbSMSSearch kbSMS200 Version : winnt:2.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.