DOCUMENT:Q235741 11-JUL-1999 [sms] TITLE :SMSINST: Installer App Calls CTL3DV2.DLL on NTW Unchecked PRODUCT :Microsoft Systems Management Server PROD/VER:WINDOWS:2.0; winnt:2.0 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug smsinst ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server Installer version 2.0 - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run the executable compiled by the 16-bit version of System Management Server Installer the following error may appear if the CTL3DV2.DLL file does not exist on the target Windows NT Workstation: CTL3DV2.DLL has not been correctly installed...installation could not continue. This file is only needed on 16-bit clients when the Use Internal 3D Effects box is checked in Installation properties of the program. The program was compiled on a 16-bit operating system which requires a CTL3DV2.DLL to run 3-D effects. A 32-bit operating systems uses the CTL3D32.DLL. If you are going to run the program on a 32-bit operating system, compile the program on a 32-bit operating system rather than on a 16-bit operating system. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. This problem has been corrected in the latest U.S. service pack for Systems Management Server version 2.0. For information on obtaining the service pack, query on the following word in the Microsoft Knowledge Base (without the spaces): S E R V P A C K Additional query words: prodsms ====================================================================== Keywords : kbsms200 kbsms200bug smsinst Technology : kbSMSSearch kbSMS200 kbSMSI200 Version : WINDOWS:2.0; winnt:2.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.