DOCUMENT:Q235700 20-MAY-2002 [winnt] TITLE :ActiveX Property Pages May Appear Erased and Hang Program PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0,4.0 SP3,4.0 SP4,4.0 SP5 OPER/SYS: KEYWORDS:kbActiveX kbATL kbContainer kbCtrl kbCtrlCreate kbMFC kbWinNT4sp6fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0, Terminal Server Edition - Microsoft Windows NT Workstation versions 4.0, 4.0 SP3, 4.0 SP4, 4.0 SP5 - Microsoft Windows NT Server versions 4.0, 4.0 SP3, 4.0 SP4, 4.0 SP5 - Microsoft Windows NT Server, Enterprise Edition versions 4.0, 4.0 SP4, 4.0 SP5 ------------------------------------------------------------------------------- SYMPTOMS ======== When the OLE property page of an ActiveX control is activated, it may appear unpopulated by its controls. The only things visible are the tabs at the top and the standard command buttons (for example, OK, Cancel, Help, and so on). Clicking the empty tabs on the Properties page or clicking one of the command buttons may cause an access violation. CAUSE ===== This problem is caused by a bug in Oleaut32.dll. RESOLUTION ========== Windows NT Server or Workstation 4.0 ------------------------------------ To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to: - http://www.microsoft.com/Windows/ServicePacks/ -or- - Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web: http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS Windows NT Server 4.0, Terminal Server Edition ---------------------------------------------- To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base: Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT Server 4.0 Service Pack 6 and Windows NT Server 4.0, Terminal Server Edition Service Pack 6. MORE INFORMATION ================ If a Microsoft Foundation Class control container is used, the following error message may be displayed: Failed to connect. Link may be broken The underlying call to OleCreatePropertyFrame returns 0x80004005 (E_FAIL, unspecified error). This is called in _AfxOleCreatePropertyFrame. When the error occurs, a COleException object is thrown and the message is displayed using the AFX_IDP_FAILED_TO_CONNECT string ID. Additional query words: ====================================================================== Keywords : kbActiveX kbATL kbContainer kbCtrl kbCtrlCreate kbMFC kbWinNT4sp6fix Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTW400sp5 kbWinNTW400sp4 kbWinNTW400sp3 kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp5 kbWinNTSEnt400sp4 kbWinNTSEnt400 kbWinNTS400sp5 kbWinNTS400sp4 kbWinNTS400sp3 kbWinNTS400search kbWinNTS400 kbNTTermServ400 kbNTTermServSearch Version : winnt:4.0,4.0 SP3,4.0 SP4,4.0 SP5 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.