DOCUMENT:Q235159 01-MAR-2000 [sms] TITLE :SMS: WBEM Is Not Installed on Windows NT 3.51 Workstation PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are installing the Systems Management Server (SMS) version 2.0 client on a Microsoft Windows NT Workstation 3.51-based client, Web Based Enterprise Management (WBEM) may not be installed. This behavior is likely to be intermittent. When this occurs, the Ccim32.log file contains the following error messages: Waiting for Process "i386\WBEMSDK /s" to finish... *** Process "i386\WBEMSDK /s" finished; exit code = 128. *** ERROR - base component "Windows Management" install state set to "" CAUSE ===== This behavior occurs intermittently because of a problem in the Wbemupgrade.dll file. WORKAROUND ========== To work around this issue, do not cancel the client installation. The client should recover from this error automatically. After several attempts, WBEM should be installed successfully. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: prodsms ====================================================================== Keywords : kbsms200 kbsms200bug Technology : kbSMSSearch kbSMS200 Version : winnt:2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.