DOCUMENT:Q234054 10-AUG-2001 [winnt] TITLE :Errmsg: Setup Did Not Find Any Hard Disk Drives Installed PRODUCT :Microsoft Windows NT PROD/VER::4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4,4.0 SP5 OPER/SYS: KEYWORDS:kberrmsg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4, 4.0 SP5 - Microsoft Windows NT Workstation versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4, 4.0 SP5 ------------------------------------------------------------------------------- SYMPTOMS ======== During the text-mode portion of Windows NT Setup, you may receive the following error message after Setup detects all SCSI adapters and then proceeds to copy files for installation: Setup did not find any hard disk drives installed in your system. CAUSE ===== This behavior occurs because any SCSI adapter that requires updated original equipment manufacturer (OEM) drivers must be detected last if that SCSI adapter is the controller for the disk drive that will contain the system partition. If you are installing to a drive that is connected to an unsupported SCSI adapter that requires updated OEM drivers, that unsupported SCSI adapter is the first adapter to be detected, and without the correct SCSI driver, Setup returns the error message that the drive can not be found. RESOLUTION ========== The SCSI adapter requires that Setup detect updated OEM drivers correctly. To resolve this behavior, add that driver after Setup detects all other SCSI adapters in the computer. If you are adding more than one SCSI driver during Setup, you must add the driver for the adapter that is associated with the drive that the system partition will be located on last. Additional query words: SBS45 ====================================================================== Keywords : kberrmsg Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTW400sp5 kbWinNTW400sp4 kbWinNTW400sp3 kbWinNTW400sp2 kbWinNTW400sp1 kbWinNTSsearch kbWinNTS400sp5 kbWinNTS400sp4 kbWinNTS400sp3 kbWinNTS400sp2 kbWinNTS400sp1 kbWinNTS400search kbWinNTS400 Version : :4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4,4.0 SP5 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.