DOCUMENT:Q234000 20-SEP-1999 [winnt] TITLE :Error 649 Dialing Server with Service Pack 4 or Later Installed PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 SP4,4.0 SP5,4.5 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 4.0 SP4, 4.0 SP5 - Microsoft Windows NT Server, Enterprise Edition versions 4.0 SP4, 4.0 SP5 - Microsoft BackOffice Small Business Server version 4.5 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use a user account named System to dial a computer running Windows NT 4.0 Server Service Pack 4 or later, you receive one of the following error messages. Dialing from a computer running Microsoft Windows 95 or Microsoft Windows 98: Error 649: You do not have dial-in permission. Change the permissions on the computer you are dialing in to, or contact your network administrator. Dialing from a computer running Microsoft Windows NT Workstation or Windows NT Server: Error 649: The account does not have remote access permission. RESOLUTION ========== To prevent this behavior from occurring, use any of the following methods: - Rename the user account named System to something else. - Do not upgrade the server to Service Pack 4 or later. Additional query words: dom ras ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400xsearch kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp5 kbWinNTSEnt400sp4 kbWinNTS400sp5 kbWinNTS400sp4 kbWinNTS400xsearch kbAudDeveloper kbSBServSearch kbSBServ450 Version : winnt:4.0 SP4,4.0 SP5,4.5 Issue type : kbprb Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.