DOCUMENT:Q232568 06-AUG-2002 [winnt] TITLE :Permissions on the Temp\x Folder Are Incorrectly Reset PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 SP4 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 SP4, Terminal Server Edition ------------------------------------------------------------------------------- SYMPTOMS ======== After you install Windows NT Server 4.0 Service Pack 4, Terminal Server Edition, a user may receive an "access denied" error message when attempting to gain access to the %SystemRoot%\Temp\ folder (where is the session ID assigned to the user). CAUSE ===== This behavior occurs when a user improperly quits a Terminal Server session; the %SystemRoot%\Temp\ folder is not properly deleted. When a second user logs on and receives the session number used by the first user, the second user does not have the correct permissions to the %SystemRoot%\Temp\ folder. RESOLUTION ========== To work around this problem, delete the first user's %SystemRoot%\Temp\ folder, or view the following article in the Microsoft Knowledge Base: Q234029 Err Msg: Temp Directory Not Accessible After Applying TSE SP4 STATUS ====== Microsoft has confirmed that this is a problem in Microsoft Windows NT Server 4.0 Service Pack 4, Terminal Server Edition. Additional query words: WTS ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400sp4 kbNTTermServSearch Version : winnt:4.0 SP4 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.