DOCUMENT:Q232308  06-AUG-2002  [winnt]
TITLE   :Empty Folder Created in %SystemRoot%\Profiles
PRODUCT :Microsoft Windows NT
PROD/VER::4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Windows NT Server versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4 
 - Microsoft Windows NT Workstation versions 4.0, 4.0 SP1, 4.0 SP2, 4.0 SP3, 4.0 SP4 
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SYMPTOMS
========

When a user attempts to log on to a computer that is missing the default user
profile, the logon request is denied and the following error message is
displayed:

   The operating system was unable to load your profile. Please contact your
   network administrator (2).

In addition, an empty folder is created in the %SystemRoot%\Profiles folder.

STATUS
======

Microsoft has confirmed that this is a problem in the Microsoft products that
are listed at the beginning of this article. This is not fixed in Windows NT
4.0, including Service Pack 5.

MORE INFORMATION
================

The expected behavior is that no folder is created, because the user's logon
request is denied. If the user tries many times to log on, many different
folders named <username>.xxx (where <username> is the name of the
user whose logon attempt was denied) are created in the %SystemRoot%\Profiles
folder.


Additional query words:

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Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTW400sp4 kbWinNTW400sp3 kbWinNTW400sp2 kbWinNTW400sp1 kbWinNTSsearch kbWinNTS400sp4 kbWinNTS400sp3 kbWinNTS400sp2 kbWinNTS400sp1 kbWinNTS400search kbWinNTS400
Version           : :4.0,4.0 SP1,4.0 SP2,4.0 SP3,4.0 SP4
Issue type        : kbprb

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