DOCUMENT:Q231314 18-JAN-2001 [sms] TITLE :SMS: Description of the Remote Control Gold Key Feature PRODUCT :Microsoft Systems Management Server PROD/VER::1.2,1.2 SP1,1.2 SP2,1.2 SP3,2.0,2.0 SP1,2.0 SP2,2.0 SP3 OPER/SYS: KEYWORDS:kbtool kbClient kbsms200 kbsms120 kbUpgrade ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 1.2, 1.2 SP1, 1.2 SP2, 1.2 SP3, 2.0, 2.0 SP1, 2.0 SP2, 2.0 SP3 ------------------------------------------------------------------------------- SUMMARY ======= During a remote control session on Microsoft Windows NT-based clients, you may need to perform tasks that are typically available by pressing CTRL+ALT+DELETE. These tasks include restarting the workstation, locking the workstation, shutting down the workstation, and starting Task Manager. Because this key combination is not passed to a remote computer, the Microsoft Systems Management Server (SMS) remote control feature includes a way to simulate the CTRL+ALT+DELETE key combination on a remote computer. MORE INFORMATION ================ To simulate the CTRL+ALT+DELETE key combination during a remote control session, you must be using the Remote Control Client Viewer window. Click the Gold Key button in the upper-right corner of the Remote Control Client Viewer window. The Windows NT Security dialog box opens for the client. To provide this feature, the SMS client supplements the existing keyboard driver with a "hook" that enables the insertion of remote control session keystrokes and control sequences into the existing keyboard driver. NOTE: You must shut down and restart the client system to replace the keyboard system driver (Kbstuff.sys). The Gold Key feature may not function or may function unreliably until you restart the system. This may be necessary after the SMS client is installed or upgraded. Additional query words: prodsms reboot ====================================================================== Keywords : kbtool kbClient kbsms200 kbsms120 kbUpgrade Technology : kbSMSSearch kbSMS120 kbSMS200 kbSMS120SP2 kbSMS120SP3 kbSMS200SP1 kbSMS200SP2 kbSMS200SP3 kbSMS120SP1 Version : :1.2,1.2 SP1,1.2 SP2,1.2 SP3,2.0,2.0 SP1,2.0 SP2,2.0 SP3 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.