DOCUMENT:Q230660 08-APR-2000 [sms] TITLE :SMS 1.2 PCM Dialog Box Remains Open After Logging On PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.2 OPER/SYS: KEYWORDS:kbsms200 kbsms120 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== After you log on to a Systems Management Server (SMS) 1.2 client, the Package Command Manager dialog box may appear and remain open even though there are no jobs scheduled to run. The symptoms of this problem are similar to those described in the following Microsoft Knowledge Base article, but the cause is different and applying SMS Service Pack 3 or 4 does not solve the problem: Q174460 PCM Introduction Dialog Box Does Not Close Automatically CAUSE ===== This behavior occurs if Smsrun16.exe or Smsrun32.exe appears twice in the "Load=" line in the Win.ini file or the Load entry in the client registry (HKCU\Software\Microsoft\Windows NT\currentversion\windows\load). This situation can occur after a client reinstallation or upgrade. WORKAROUND ========== To work around this behavior, remove one of the instances of Smsrun16 or Smsrun32. After you do so, the Package Command Manager dialog box does not remain open unless jobs are available to run. Additional query words: prodsms pcmwin maximize minimize close ====================================================================== Keywords : kbsms200 kbsms120 Technology : kbSMSSearch kbSMS120 Version : winnt:1.2 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.