DOCUMENT:Q230230 11-DEC-2001 [winnt] TITLE :Password Protected Screen Saver Does Not Function Properly PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 SP4,4.0 SP5,4.0 SP6 OPER/SYS: KEYWORDS:kbenv kbtool ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server versions 4.0 SP4, 4.0 SP5, 4.0 SP6, Terminal Server Edition ------------------------------------------------------------------------------- SYMPTOMS ======== If the "Password protected" option for the screen saver is selected during a Windows NT Server, Terminal Server Edition client session: - The screen saver does not lock the workstation when you minimize the Terminal Server client program. - The Logoff option on the Start menu does not function; the only way to log off under this condition is to press CTRL+ALT+END, and select Logoff. RESOLUTION ========== There are two ways to avoid this problem: - Do not minimize the Terminal Server client application if you are using a password protected screen saver. OR - Press CTRL+ALT+END, and then click Lock Workstation before you minimize the Terminal Server client application. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: WTS TSCLIENT ====================================================================== Keywords : kbenv kbtool Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400sp4 kbNTTermServ400sp5 kbNTTermServ400sp6 kbNTTermServSearch Version : winnt:4.0 SP4,4.0 SP5,4.0 SP6 Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.