DOCUMENT:Q229804 10-AUG-2001 [winnt] TITLE :Service Pack Appears to Extract Font Files Only PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 SP4 OPER/SYS: KEYWORDS:kbenv kbui kbWinNT4sp6fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0, Terminal Server Edition - Microsoft Windows NT Workstation version 4.0 SP4 - Microsoft Windows NT Server version 4.0 SP4 - Microsoft Windows NT Server, Enterprise Edition version 4.0 SP4 ------------------------------------------------------------------------------- SYMPTOMS ======== When you extract one of the following files from the Windows NT Service Pack 4 CD-ROM, or from the Internet, it may appear that the only file extracted are font files: - Sp4alpha.exe - Sp4i386.exe - Sp5alpha.exe - Sp5i386.exe CAUSE ===== This issue can occur for any of the following reasons: - You are viewing the files over a network connection. - You used the /X command line switch to extract one of the files listed in the Symptoms section of this article. RESOLUTION ========== Windows NT Server or Workstation 4.0 ------------------------------------ To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack Windows NT Server 4.0, Terminal Server Edition ---------------------------------------------- To resolve this problem, obtain the latest service pack for Windows NT Server 4.0, Terminal Server Edition. For additional information, please see the following article in the Microsoft Knowledge Base: Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows NT Server version 4.0, Terminal Server Edition Service Pack 6. Additional query words: nt4sp4 nt4sp5 ====================================================================== Keywords : kbenv kbui kbWinNT4sp6fix Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400search kbWinNT400search kbWinNTW400sp4 kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400sp4 kbWinNTS400sp4 kbWinNTS400search kbNTTermServ400 kbNTTermServSearch Version : winnt:4.0 SP4 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.