DOCUMENT:Q229636 01-OCT-1999 [sna] TITLE :NvRunCmd Terminates if SNA Application Internal Trace Is Enabled PRODUCT :Microsoft SNA Server PROD/VER:WINDOWS:3.0,3.0SP1,3.0SP2,3.0SP3,4.0,4.0SP1,4.0SP2 OPER/SYS: KEYWORDS:kbsna300sp4fix kbsna400sp3fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft SNA Server, versions 3.0, 3.0SP1, 3.0SP2, 3.0SP3, 4.0, 4.0SP1, 4.0SP2 ------------------------------------------------------------------------------- SYMPTOMS ======== The NvRunCmd service may terminate unexpectedly when SNA Application internal tracing is enabled. Control Panel Services shows the NvRunCmd service with the status as "Stopped." CAUSE ===== NvRunCmd writes a trace line after a particular function call, but before the corresponding GetLastError() function call. Therefore, the value returned by this function call is incorrect and causes the NvRunCmd to terminate. As a result, the NvRunCmd Service receives a shutdown request and the service is stopped. RESOLUTION ========== SNA Server 4.0 -------------- To resolve this problem, obtain the latest service pack for SNA Server version 4.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q215838 How to Obtain the Latest SNA Server Version 4.0 Service Pack SNA Server 3.0 -------------- To resolve this problem, obtain the latest service pack for SNA Server version 3.0. For additional information, please see the following article in the Microsoft Knowledge Base: Q184307 How to Obtain the Latest SNA Server Version 3.0 Service Pack STATUS ====== Microsoft has confirmed this to be a problem in Microsoft SNA Server, versions 3.0, 3.0SP1, 3.0SP2, 3.0SP3, 4.0, 4.0SP1, 4.0SP2.. This problem was first corrected in SNA Server version 3.0 Service Pack 4 and SNA Server version 4.0 Service Pack 3. MORE INFORMATION ================ The above symptoms can be seen only when the Trace Flag "Debug Conditions" is selected in the SNA Application internal trace property sheet. If this flag is not enabled, NvRunCmd does not encounter this error, even if all other available flags are selected. Additional query words: NetView NvrunCmd ====================================================================== Keywords : kbsna300sp4fix kbsna400sp3fix Technology : kbAudDeveloper kbSNAServSearch kbSNAServ300 kbSNAServ400 Version : WINDOWS:3.0,3.0SP1,3.0SP2,3.0SP3,4.0,4.0SP1,4.0SP2 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.