DOCUMENT:Q228752 10-FEB-2002 [iis] TITLE :Service Could Not be Started Because It Is Not Correct PRODUCT :Internet Information Server PROD/VER::4.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Internet Information Server version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run either the New Web Site Wizard or the New FTP Site Wizard, and accept the default IP Address and TCP Port values provided by the wizard, the following error occurs when you try to start the new Web site. The service could not be started because it is not correctly configured. Make sure that its server bindings do not conflict with other sites running on the same machine. CAUSE ===== Because the wizard defaults to the IP Address and TCP Port values that are already in use by the default Web (or FTP) site, the new site attempts to use the same settings. IIS does not allow this, because each site must be uniquely identified by an IP Address, TCP Port number, or Host Header. RESOLUTION ========== Specify a different IP Address, TCP Port number, or add a Host Header for the new site. To do this, perform the following steps: 1. Start the Internet Service Manager (ISM), which loads the Internet Information Server snap-in for the Microsoft Management Console (MMC). 2. Right-click the new service, and then click Properties on the Context menu. 3. For a Web site, click the Web Site tab. For an FTP site, click the FTP Site tab. The default Web site uses TCP Port 80, and the default FTP site uses TCP Port 21. For additional information, please see the following article(s) in the Microsoft Knowledge Base: Q190008 HOW TO: Use Host Header Names to Host Multiple Sites from One IP Address in IIS 5.0 (c) Microsoft Corporation 2000, All Rights Reserved. Contributions by Kevin Zollman, Microsoft Corporation. Additional query words: hostheader akz ====================================================================== Keywords : Technology : kbiisSearch kbiis400 Version : :4.0 Issue type : kbprb Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.