DOCUMENT:Q227598 25-JUL-2001 [sms] TITLE :Input Devices Do Not Work After Installing Windows Using SMS 1.2 PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:1.2 OPER/SYS: KEYWORDS:kbhw kbsetup kbHardware ====================================================================== This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice. No formal product support is available from Microsoft for this Beta product. For information about obtaining support for a Beta release, please see the documentation included with the Beta product files, or check the Web location from which you downloaded the release. ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 1.2 ------------------------------------------------------------------------------- SYMPTOMS ======== After you install Windows 2000 using Systems Management Server 1.2 and you restart the computer at the end of the installation, the pointing device (mouse) and keyboard may stop functioning. CAUSE ===== This issue can occur because of the Kbstuff.sys driver that is installed by Systems Management Server 1.2. STATUS ====== This issue does not occur using Systems Management Server 2.0 or later. Additional query words: trackball pointer glide pad ====================================================================== Keywords : kbhw kbsetup kbHardware Technology : kbSMSSearch kbSMS120 Version : winnt:1.2 Hardware : ALPHA x86 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.