DOCUMENT:Q227025 07-APR-2000 [sms] TITLE :SMS: Windows 2000 Client Is Not Installed with Encrypted Folder PRODUCT :Microsoft Systems Management Server PROD/VER:winnt:2.0 OPER/SYS: KEYWORDS:kbClient kbsms200 kbsms200bug ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server version 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== A Microsoft Window 2000-based client may not be installed. The Wn_remote.log file may be encrypted. When you gain access to the Wn_remote.log file, the first run shows that client assignment did not succeed because of an incorrect IP address: ASSIGNMENT *************************************** $$ Before adding new sites, there are 1 site keys and 0 sites in the site list $$ Site Key #0: "MEX" $$ Some sites in the registry are not assigned $$ Assessing assignment state from "MSWNET:\\SERVER1\SMSLOGON\SITES\S01" $$ Calling GetAccessiblePath with MSWNET:\\SERVER1\SMSLOGON\SITES\S01\ $$ CHK ASSMT : To become assigned, the potential client must match the follwing 'IP Subnets' data. Using DLL 'SMSDISCV.DLL', Entry Point 'GetSMSAssignmentStatus' to fetch this data. $$ 131.24.25.0 $$ 131.24.20.0 $$ CardIndex 0, MACAddress 00:10:5A:19:AB:E1, IPAddress 10.0.0.1, IPSubnet 169.254.0.0, IPXAddress 00000001:00105A19ABE1, IPXSubnet 00000001 $$ CardIndex 1, MACAddress 2A:C2:20:52:AB:53, IPAddress 0.0.0.0, IPSubnet 0.0.0.0, IPXAddress 00000000:2AC22052AB53, IPXSubnet 00000000 $$ Invalid IPX Address: 00000000:2AC22052AB53. IPX Network Number is ZERO. $$ Card at index 1 is not valid for assignment~ $$ Function return - Client not assigned $$ After adding any new sites, there are 1 site keys and 0 sites in the site list $$ Site Key #0: "S01" $$ Not writing Site List data back to the registry (no new sites) $$ Function return - Client not assigned $$ After adding any new sites, there are 1 site keys and 0 sites in the site list $$ Site Key #0: "S01" $$ Not writing Site List data back to the registry (no new sites) $$ Client is not assigned to any sites - finished. $$ STATUS CALLBACK - - $$ ReWriteSitesRegistry returning 28931 $$ Finished CliEx processing. $$ After a reboot, you see that CliEx32 did not initialize: Begin CliEx processing. $$ ERROR: Load of DLL CliEx32.dll failed (C:\SMSDIR\MS\SMS\CORE\BIN\cliex32.dll) The specified module could not be found.~~ $$ ERROR: Initializing CliEx failed error code 126 $$ Unable to continue; exiting $$ The next two reboots will show Client Configuration Manager (CCM) attempting to install the client but not succeeding. CAUSE ===== This behavior can occur if the Windows 2000-based client's SMS_LOCAL_DIR folder is encrypted. This does not allow the service to access the necessary files. Most of the core client files are copied to the client, but are not entered in the registry as being installed, so optional components are not installed. WORKAROUND ========== Remove the encryption from the SMS_LOCAL_DIR folder. STATUS ====== Microsoft has confirmed this to be a problem in Systems Management Server version 2.0. Additional query words: prodsms ====================================================================== Keywords : kbClient kbsms200 kbsms200bug Technology : kbSMSSearch kbSMS200 Version : winnt:2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.