DOCUMENT:Q226890 06-AUG-2002 [sms] TITLE :SMS: Cannot Delete Files on a CD-ROM Drive PRODUCT :Microsoft Systems Management Server PROD/VER::2.0,2.0 SP1,2.0 SP2 OPER/SYS: KEYWORDS:kbsms200 kbsms200bug kbHelpDesk ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Systems Management Server versions 2.0, 2.0 SP1, 2.0 SP2 ------------------------------------------------------------------------------- SUMMARY ======= In Systems Management Server (SMS), if you attempt to delete a file on a CD-ROM drive on a client computer when connected through Remote Tools - File Transfer, the remote control screen appears to stop responding (hang) for up to five minutes. After this time, you receive the following error message: Could not delete '' the file may be read-only or in use. Click OK to close the error message. Your computer appears to stop responding because files cannot be deleted from CD-ROMs. After SMS gives up the attempt and displays the error message, normal control is returned to the user. This behavior is by design. Additional query words: prodsms ====================================================================== Keywords : kbsms200 kbsms200bug kbHelpDesk Technology : kbSMSSearch kbSMS200 kbSMS200SP1 kbSMS200SP2 Version : :2.0,2.0 SP1,2.0 SP2 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.