DOCUMENT:Q225547 07-SEP-2001 [winnt] TITLE :Delete Printer and Port Created with HP Internet Printer Connect PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbprint ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 ------------------------------------------------------------------------------- SUMMARY ======= This article describes how to delete a printer and port created with the Hewlett-Packard (HP) Internet Printer Connect software. MORE INFORMATION ================ Deleting HP Internet Printer Connection Printer ----------------------------------------------- 1. Click Start, point to Settings, and then click Printers. 2. Right-click the printer you want to delete, and then click Properties. 3. On the Ports tab, click to select the check box for a port that is not in use (for example, the File port), and then click OK. 4. Click the printer you want to delete, and then click Delete on the File menu. 5. When you are prompted to confirm the deletion, click Yes. Deleting HP Internet Printer Connection Port -------------------------------------------- 1. Click Start, point to Settings, and then click Printers. 2. Right-click the printer connected to the port you want to delete, and then click Properties. 3. On the Ports tab, click to select the check box for a port that is not to be deleted (for example, the File port), and then click OK. 4. Right-click the same printer, and then click Properties. 5. On the Ports tab, click the port you want to delete (it should have the description "HP Internet Printer Connection Port"), and then click Delete Port. 6. When you are prompted to confirm the deletion, click Yes. NOTE: If you receive the message "Selected port could not be deleted. The requested resource is in use," when you try to delete the port, try the following steps: 1. Check the properties for all printers. Change any that are connected to the port to be deleted. 2. Click Start, point to Settings, and the click Control Panel. 3. Double-click Services. 4. Click the Spooler service, and then click Stop. 5. After the Spooler service stops, click Start. 6. After the Spooler service starts, click Close. 7. Attempt to delete the port again by using the steps above. Additional query words: ====================================================================== Keywords : kbprint Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : winnt:4.0 Issue type : kbhowto ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.