DOCUMENT:Q224832 13-JUN-2001 [winnt] TITLE :Error Message: Unable to Display Find Tab (177) PRODUCT :Microsoft Windows NT PROD/VER::2,2.1,2.5,4.0 SP4 OPER/SYS: KEYWORDS:kberrmsg osr2 win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 95 OEM Service Release, versions 2, 2.1, 2.5 - the operating system: Microsoft Windows NT 4.0 SP4 ------------------------------------------------------------------------------- SYMPTOMS ======== When you click Start, click Help, click the Find tab, and then click Next, you may receive the following error message: Unable to display Find tab (177) CAUSE ===== This issue can occur if the Update.cnt file contains a reference to the Mstask.hlp file. RESOLUTION ========== To resolve this issue: 1. Rename the Update.cnt file in the %SystemRoot%\Help (for Windows NT) or Windows\Help (for Windows 95) folder. When you specify a new file name, it should not contain the .cnt file extension (for example, use Update.xxx). For information about how to rename a file, click Start, click Help, click the Index tab, type "renaming" (without the quotation marks), and then double-click the "Renaming files" topic. 2. Delete the Windows.gid index file. This file is re-created the next time you search for a Help topic. For information about how to delete a file, click Start, click Help, click the Index tab, type "deleting" (without the quotation marks), and then double-click the "Deleting files or folders" topic. Also, Windows.gid is a hidden file, so you must be sure you can view hidden files: a. Double-click My Computer, and then click Folder Options on the View menu. b. Click the View tab, click "Show all files", and then click OK. 3. Try searching for the Help topic again. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Internet Explorer 5. MORE INFORMATION ================ The Update.cnt and Mstask.hlp files are included with Microsoft Internet Explorer 4.x and Microsoft Windows 98, and are not compatible with the Internet Explorer 5 Hypertext Markup Language (HTML)-based Help system. Additional query words: ====================================================================== Keywords : kberrmsg osr2 win95 Technology : kbOSWinSearch kbWin95search kbOPKSearch kbWin95OPKOSR2 kbWin95OPKOSR25 kbWin95OPKOSR210 kbOSWinNTSearch kbOSWinNT400SP4 Version : :2,2.1,2.5,4.0 SP4 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.