DOCUMENT:Q224437 13-JUN-2001 [crossnet] TITLE :Problems Installing Exchange Server to Long Folder Name PRODUCT :Windows for Workgroups and Windows NT Networking Issues PROD/VER:winnt:4.0,4.0a,4.5,5.0,5.5 OPER/SYS: KEYWORDS:kbenv kberrmsg kbui ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, versions 4.0, 5.0, 5.5 - the operating system: Microsoft Windows NT 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to install Exchange Server, you may receive one or more of the following error messages: - Error - Cannot access folder name of folder. - A fatal error has occurred. Check that you have sufficient memory and disk space. - Setup was interrupted. Also, some services may not start after Setup finishes. CAUSE ===== This problem can occur because Exchange Server must be installed to a folder with a name of less than 50 characters. RESOLUTION ========== To work around this problem, install Exchange Server to a folder with a name of less than 50 characters. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: smallbiz bof 4.00 4.50 ====================================================================== Keywords : kbenv kberrmsg kbui Technology : kbOSWinSearch kbOSWinNT400 kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2 kbOSWinNTSearch Version : winnt:4.0,4.0a,4.5,5.0,5.5 Issue type : kbbug Solution Type : kbnofix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.