DOCUMENT:Q222953  10-AUG-2001  [winnt]
TITLE   :Problem When Uninstalling Service Pack 3 on Localized Windows NT
PRODUCT :Microsoft Windows NT
PROD/VER:WINDOWS:4.01,4.01 Service Pack 1; winnt:4.0 SP3
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Windows NT Workstation version 4.0 SP3 
 - Microsoft Windows NT Server version 4.0 SP3 
 - Microsoft Internet Explorer versions 4.01, 4.01 Service Pack 1 for Windows NT 4.0 
-------------------------------------------------------------------------------

SUMMARY
=======

When you uninstall Windows NT 4.0 Service Pack 3 (SP3) by double-clicking
Update.exe on a computer running Windows NT and Internet Explorer 4.x, a dialog
box appears explaining that the program may not run correctly because Internet
Explorer 4.x is installed. If you click Details in the dialog box, additional
help is then displayed. On French, Swedish, and Italian versions of Windows NT
when you click Details, a blank help window is displayed. On an English version
of Windows NT, you are offered the following help:

   If you reinstall Service Pack 3 for Windows NT Workstation 4.0 or Windows NT
   Server 4.0 after you install Internet Explorer version 4.0, specify, when
   prompted, that you do not want Service Pack 3 to write over any newer files.
   After Service Pack 3 is reinstalled, update the registry:

   1. Click Start, and then click Run.

   2. In OPEN, type:

   regsvr32 rsabase.dll

   3. Click OK.


MORE INFORMATION
================

It is possible that this problem occurs on other localized versions of Windows
NT. The file at fault is called Apps.hlp, which is supplied with Internet
Explorer 4.x.

Additional query words:

======================================================================
Keywords          :  
Technology        : kbWinNTsearch kbWinNTWsearch kbWinNTW400search kbWinNT400search kbWinNTW400sp3 kbWinNTSsearch kbWinNTS400sp3 kbWinNTS400search kbIEsearch kbZNotKeyword2 kbIENT400Search kbZNotKeyword3 kbIE401WinNT400 kbIE401WinNT400SP1
Version           : WINDOWS:4.01,4.01 Service Pack 1; winnt:4.0 SP3
Issue type        : kbinfo

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.