DOCUMENT:Q219350 10-AUG-2001 [winnt] TITLE :Cannot Dual Boot After SP5 Is Installed on Alpha Computer PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbsetup kbdocerr ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Workstation version 4.0, on platform(s): - the hardware: DEC Alpha - Microsoft Windows NT Server version 4.0, on platform(s): - the hardware: DEC Alpha - Microsoft Windows NT Server, Enterprise Edition version 4.0, on platform(s): - the hardware: DEC Alpha ------------------------------------------------------------------------------- SYMPTOMS ======== After you install Microsoft Windows NT 4.0 Service Pack 5 on an Alpha-based computer, you cannot use the dual-boot feature to install a secondary copy of Windows NT on another drive partition. CAUSE ===== This behavior occurs if you click No when you are prompted to overwrite the Hal.dll and Atapi.sys files during the original installation. The older files that are not overwritten cannot support the dual-boot option. RESOLUTION ========== To resolve this problem, click Yes when you are prompted to overwrite the Hal.dll and Atapi.sys files. STATUS ====== Microsoft has confirmed this to be a problem in the Microsoft products that are listed at the beginning of this article. Additional query words: ====================================================================== Keywords : kbsetup kbdocerr Technology : kbWinNTsearch kbWinNTWsearch Version : winnt:4.0 Hardware : ALPHA Issue type : kbbug Solution Type : kbpending ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.