DOCUMENT:Q219345 06-AUG-2002 [winnt] TITLE :CSNW May Connect to Multiple Servers When Logging On to NDS Tree PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbWinNT400sp5fix ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows NT Server version 4.0 ------------------------------------------------------------------------------- IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base: Q256986 Description of the Microsoft Windows Registry SYMPTOMS ======== When you configure Microsoft Gateway (and Client) Services for NetWare (GSNW/CSNW) to use the Default Tree and Context logon option, your computer may connect to multiple servers in different contexts. CAUSE ===== This problem occurs when you log on through a Novell NetWare Directory Services (NDS) tree containing more than one NetWare server. You may not be able to establish a connection to the server that responds to the GSNW/CSNW client's GetNearestServer (GNS) request. It is possible to use a connection to one server for authentication and logon, while using other licensed connections to other servers for mapped resources. This may create redundant licensed connections to multiple servers and has the potential to more than double the required number of licensed connections. RESOLUTION ========== To resolve this issue, apply the hotfix listed below to your computer. This fix allows you to specify which server you run your authentication credentials against, giving you the ability to use the same computer for authentication and resource usage. WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk. Then perform the following steps to modify the Windows NT registry: 1. Start Registry Editor (Regedt32.exe). 2. On the Windows menu, click "HKEY_LOCAL_ MACHINE on Local Machine". 3. Double-click \System\CurrentControlSet\Services\NWCWorkstation\ Parameters\Option\. 4. Double-click NDSPreferredServer, type the name of the preferred NetWare server to log on to for your default connection to the Novell network, and then click OK. 5. Quit Registry Editor, and then restart the computer. NOTE: This setting is not available for use until the GSNW/CSNW user profile has been created after the first logon using CSNW. To resolve this problem, obtain the latest service pack for Windows NT 4.0. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack STATUS ====== Microsoft has confirmed that this is a problem in Windows NT Server 4.0. This problem was first corrected in Windows NT version 4.0 Service Pack 5. Additional query words: ====================================================================== Keywords : kbWinNT400sp5fix Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 Version : winnt:4.0 Hardware : ALPHA x86 Issue type : kbbug Solution Type : kbfix ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.