DOCUMENT:Q218144 22-OCT-2000 [winnt] TITLE :Cannot Apply Licenses or Windows NT Upgrade PRODUCT :Microsoft Windows NT PROD/VER:winnt:4.5 OPER/SYS: KEYWORDS:kbenv kberrmsg ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft BackOffice Small Business Server version 4.5 ------------------------------------------------------------------------------- SUMMARY ======= If you are running a not-for-resale (NFR) or Microsoft Developer Network (MSDN) version of BackOffice Small Business Server, you cannot apply a Client Add Pack or Windows NT Upgrade disk. When you start License Manager (Llsmgr.exe) or start the Licensing tool (Liccpa.cpl) in Control Panel, you receive the following message: Not available in Microsoft BackOffice Small Business Server. To add client licenses, choose Manage Server from the Start Menu and select About Small Business Server. This message may seem to imply that you can then use the console to add additional licenses or apply upgrade disks. This is not the case; you are excluded from increasing the number of users with either method. MORE INFORMATION ================ When you attempt to apply an actual Client Add Pack or Windows NT Upgrade disk, you receive one of the following messages: - This version of the Microsoft Small Business Server cannot have additional client licenses added. - This version of the Microsoft Small Business Server cannot be upgraded to the full version on Windows NT Server. Additional query words: smallbiz sbs 4.5 add pack MSDN CAL license upgrade NFR 4.0 4.0a 4.0x ====================================================================== Keywords : kbenv kberrmsg Technology : kbAudDeveloper kbSBServSearch kbSBServ450 Version : winnt:4.5 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.